Privacy Policy

TheraPaint values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how TheraPaint Studio, LLC (the “Company” or “TheraPaint,” “we”, “our, ” or “us”) will collect, use, disclose, and safeguard your data when you interact with our website (the “Site”) or use our Services. By using our Site or Services , you consent to the practices described in this policy. All terms not defined in this Privacy Policy shall have the meaning ascribed to them in the Terms and Conditions. The purpose of this Privacy Policy is to provide you with information about our policies and procedures and describe the choices you can make about our use of your information. When you use the Site or Services, you are consenting to the collection and use of your information as described in this Privacy Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access or use the Site or Services or disclose any personal information through the Site or Services.

CHILDREN’S INFORMATION
Our website is not intended for use by children under the age of 13. We require parental consent before collecting personal information from or about children under the age of 13, as required by the Children's Online Privacy Protection Act (COPPA).  Parents or legal guardians will receive detailed information about the collection and use of their child's personal information. Parents or legal guardians have the right to review, update, or delete their child's personal information, as well as refuse further collection and use of that information. They can also request to access or modify their child's information by contacting us at info@therapaint.com. Our privacy policy is designed to comply with applicable privacy laws, including COPPA.

WHAT INFORMATION DO WE COLLECT AND HOW WE COLLECT IT

  • Information You Voluntarily Submit to the Site: We may collect personal information from you including, but not limited to, your name, contact details, birthdate and email address. This information is collected, for example, when you  make appointments for our Services, sign up for email notifications and newsletters, or as a customer purchasing our products.  When you register you will be allowed to create an account with a username and password.  We will store the username and password, but your password will not be visible in our records.  

  • Financial Information. When registering and paying  for our Services we may collect financial information including credit card or debit card information, billing address and phone number.

  • Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Site. For example, when you use the Site, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Site. We may also collect information about your device’s location, which is inferred from you IP address, browse history, search history and actions you take when using the Site, such as links clicked.  Other examples of automatically collected data include cookies and web beacons.

  • Cookies: We may log information using cookies, which are small data files stored on your browser by the Site. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Site.

  • Web Beacons: Pages of our website and our emails may contain small electronic files known as web beacons, also referred to as pixels, that permit the Company to count users who have visited those pages or opened an email and for other website related purposes.

HOW YOUR INFORMATION MAY BE USED

We may use the information collected in the following ways: 

  • To operate, maintain and improve the Site; 

  • To create your account and register you for appointments for Services

  • To identify you as a user of the Site, and customize the Site for your account; 

  • To send you information regarding our Services, including updates and promotions. Each email promotion will provide information on how to opt-out of future mailings; 

  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts; 

  • To respond to your comments or inquiries; 

  • To provide you with user support; 

  • To process payment for purchases you make through the Site; or,

  • To protect, investigate, and deter against unauthorized or illegal activity.

THIRD-PARTY USE OF PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except for trusted partners who assist us in providing our Services, or required by law. These partners are bound by confidentiality agreements. We may share your personal information with certain third parties we engage to help us run our business and provide the Site and Services, including under the following circumstances:

  • Corporate Affiliates: We may share your personal information with affiliates, including parents, subsidiaries, other affiliated entities, and associated entities of Therapaint as well as business partners.

  • Service Providers: We may share your personal information with services providers who help us administer and provide the Site or Services (for example, a web hosting company whose services we use to host our Site), software providers, marketing or mail service providers (such as Emma or Mailchimp), and web analytics providers (including Squarespace Analytics). 

  • In Connection with Business Transfers: In the event that a part or all of Therapaint (or the assets of Therapaint) is subject to a merger or acquisition with/by another company, we may share information with the other company in connection with the transaction, and your personal information may be included among the transferred business assets. 

  • To Comply with Laws: We may disclose specific information with third parties: (i) where necessary to comply with applicable law, regulation, legal process, or governmental request; (ii) where it is necessary in connection with the Site, our Services or products; (iii) to investigate or prevent fraud or abusive or unlawful uses or activities, violations of the terms governing use of our Site and Services and/or law, rule, or regulation; and/or (iv) to protect the interests or safety of our visitors and guests, Therapaint, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We may share personal information with the Internal Revenue Service and other taxing authorities.

COOKIES

The Site uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Site content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Squarespace Analytics, as described herein. 

Users may, at any time, prevent the setting of cookies, by the Site, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Site may be entirely usable.

ADVERTISING 

Retargeting Ads
From time to time, the Site may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Site. These companies use cookies to serve ads based on someone's past visits to the Site. 

Newsletters
On the Site, you may voluntarily subscribe to our newsletter or blog, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Site to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

DATA SECURITY
We employ industry-standard security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Your personal information is stored securely on our systems and accessible only to authorized personnel. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee or warrant that such techniques will prevent unauthorized access to your data. Any transmission of your information is at your own risk. By using the Site, you acknowledge and accept these risks.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Site. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy. 

RIGHTS RELATED TO YOUR PERSONAL INFORMATION

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at info@therapaint.com to be removed from our mailing list. 

Access – You may access the personal information we have about you by submitting a request to info@therapaint.com. 

Amend – You may contact us at info@therapaint.com to amend or update your personal information. 

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info@therapaint.com. 

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law. 

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as our Services evolve or to comply with legal requirements. Any changes will be posted on our Site and take effect immediately upon posting. This Privacy Policy is binding on all those who access, visit, and/or use the Site or Services, whether acting as an individual or on behalf of an entity. We suggest you review this Privacy Policy carefully.

By choosing to engage with Therapaint and utilize our Site and/or Services, you acknowledge that you have read and understood this Privacy Policy.

CONTACT INFORMATION
At any time, please contact us at info@therapaint.com for questions related to this Privacy Policy. 

Last updated: February 2024